Privacy Policy

Effective Date: 12/8/25

Whole Family Lactation Consulting (“we”, “us”, “our”) operates the website wholefamilylactation.com (the “Site”). This policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information. Please read it carefully before using the Site.

Device information (automatically collected)

When you visit the Site we receive your IP address, browser type, operating system, time‑zone, language preference, and any functional cookies that Hostinger sets (session ID, language, time‑zone).

Typical Purpose: To make the Site work correctly, remember your language/time‑zone choices, and protect against abuse.

Voluntary personal data

If you fill out a contact form, request a consultation, or otherwise submit information, we may collect your name, email address, phone number, city, and any other details you voluntarily provide.

Typical Purpose: To respond to your inquiry, schedule appointments, and provide the services you request.

Cookies

Hostinger places strictly‑necessary functional cookies (e.g., hostinger_session, lang_pref). No analytics, advertising, or tracking cookies are added by us.

Typical Purpose: To maintain your session, remember language/time‑zone preferences, and protect against CSRF attacks.

We do NOT collect payment information on this Site. All payment processing (cash, credit/debit card, or insurance billing) is handled by third‑party platforms (SimplePractice, The Lactation Network, Wildflower Health) that operate under their own privacy policies and Business Associate Agreements.

Why We Process Your Data

• To provide the services you request – schedule appointments, send confirmations, and answer inquiries.

• To keep the Site functional – the functional cookies and device data are required for the booking form to work and for basic security (e.g., detecting abusive traffic).

• To comply with legal obligations – we retain records for the period required by tax, professional, and (if applicable) HIPAA regulations.

We never use your data for marketing, profiling, or any purpose other than those listed above.